Privacy Policy
Last updated: December 2024
Introduction
Green Glow ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.
Information We Collect
Personal Information
We may collect personal information that you provide directly to us, such as:
- Name and contact information (email, phone, address)
- Payment information (processed securely through third-party providers)
- Order history and preferences
- Communications with our customer service team
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device and usage patterns, including:
- IP address and browser information
- Pages visited and time spent on our site
- Referring website information
- Device and operating system information
How We Use Your Information
We use the information we collect for various purposes, including:
- Processing and fulfilling your orders
- Providing customer service and support
- Sending order confirmations and shipping updates
- Improving our website and services
- Preventing fraud and ensuring security
- Complying with legal obligations
Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:
- Service providers who assist us in operating our website and conducting business
- Payment processors for secure transaction processing
- Shipping companies for order fulfillment
- Legal requirements or to protect our rights and safety
Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access your personal information
- The right to correct inaccurate information
- The right to delete your personal information
- The right to restrict processing of your information
- The right to data portability
Cookies and Tracking
Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand where our visitors are coming from. You can control cookie settings through your browser preferences.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Email: support@greenglow.com
Phone: (833) 461-0274
Address: 123 Lighting Way, San Francisco, CA 94102
Business Hours: Monday - Friday: 9:00 AM - 6:00 PM PST